2. Write a 200-250 words email to prospects explaining how our call center support services are ready to assist them to carry out their business operations smoothly in COVID 19 times.
SAMPLE LETTER /
EMAIL FORMAT FOR NEW CLIENT ACQUISITION
BUSINESS PROPOSAL - EMAIL FORMAT
For
CALL CENTRE PROJECTS / BPO SERVICES
Note:
1. This is a detailed business proposal (excluding technical and financial); can be reduced to 200-250 words, if we don't want to share company profile, our businesses, strength, and benefit details to the prospective client.
2. I have not used the share web links and hence names such as ABC, XYZ Inc or PQR Inc is arbitrary.
Key words: Business Proposal, BPO, Outsourcing Services, Bidding, Call Center, Call Ceter Business, Client Acquisition
Dear Mr. ABC,
Greetings from XYZ Inc and trust you & your family are doing good in the COVID19 pandemic. I'm Dhruv Dev Dubey; Business Head, writing this email is to enquire if you have any plan to outsource your customer services business and to understand how we can associate with your company 'PQR Inc'.
Before sharing technical/financial proposal I would like to introduce our company XYZ Inc that has been in the business of business process outsourcing/call centre, offering both onshore and offshore outsourcing, focusing on inbound and outbound call centre services, data entry, and data processing services, back office outsourcing services and business process outsourcing services as per the client requirements for the past 20 years.
Now more than ever, as businesses face the pressures of shrinking budgets and increasing demands due to COVID19 more importance has to be placed and money spent on marketing efforts to keep things afloat. With competition rising, businesses also need to focus on what will keep the customer satisfied. XYZ Inc can help you balance all these demands. Our solutions and effective call center strategies are here to ensure that business runs smoothly and effectively and at a low cost to you.
So why choose XYZ Inc Solutions?
Because your customers need you 24/7/365
People don't run on a 9-5 time schedule anymore these days. Customers, partners, and suppliers do business round the clock. With XYZ Inc, customers are able to get their questions answered when they demand them. They will appreciate the fact that they can reach you in person whenever it is convenient for them.
Because of our staff
XYZ Inc has years of experience in the call center and telemarketing industry. We are experts at what we do and will only hire the best agents after a demanding recruiting process. Once part of the team, our call center agents undergo one-on-one training and a Sales and Customer Service Certification Course further ensuring that they are fully qualified and capable of meeting all your goals. Agents carry themselves in a friendly and professional matter projecting only the best image to your clients.
Because of our flexibility
Businesses constantly change, and we at XYZ Inc understand that if your marketing campaign begins to soar and doubles the capacity you require, you will need to hire more agents and possibly implement new technologies to meet demand. After a month or two if it continuously fails to get business, things turn to slow down and you will need to think about letting go of those hard-to recruit agents. Our outsourcing services, solutions, and strategies are designed to provide you with the flexibility you need when things change. We have many qualified agents available for work, and who can quickly adapt to the needs of your business without you having to endure the cost that comes with a changing environment.
Because you only pay for what you use
We at XYZ Inc provide you with a myriad of services to use for your business. Select which works best for you, and only pay for ones you use. We strive to supply you with the most cost-effective and efficient method for providing call center support to all your clients.
The services we can give you.
Fourteen plus Inbound Call Center Services
01. Customer support services 02. Information support invoicing support services 03. Delivery information and status support 04. Customer support solutions 05. Business feedback 06. Customer opinion 07. Product survey 08. Deal closing support 09. Delivery information support 10. Invoicing and order filling solutions 11. Research and survey support 12. Event management support 13. Collections support 14. Competitor updates
Ten plus Outbound Call Center Services
15. Telemarketing 16. Appointment fixing 17. Deal closing support 18. Dynamic order filling services 19. Customer satisfaction surveys 20. Payment reminder 21. Debt collection 22. Credit card verification solutions 23. Outsourcing program notice 24. Advertising and brand management solutions 25. Follow-up calls and mailers 26. Business correspondence assistance
Strength:
1. Quality of Service. 2. Excellent Team. 3. on-time Project Delivery. 4. 100% Customer Satisfaction. 5. Pan India and Global Presence. 6. Multi-lingual professional 7. Complete Legal Compliance with 20+years of the experienced in-house legal team.
We have been an established and popular company with an excellent track record for the best customer/client satisfaction. We have never compromised on the quality and the services provided to the customer. We believe in keeping the customers happy and providing them with products at a very competent price. We have excellent staffs that will help your customers with their best customer services by keeping in constant touch with your company and informing about the market trends.
Well, you can send me your business details that you want to outsource. We assure you that our service will not only be revenue savings for you but also shows significant improvement in your cash flow. Feel free to call back and finalize the deal.
We look forward to a wonderful relationship together and success for all concerned.
Sincerely
Dhruv Dubey
Ph 080-50626011
 Services- by 3D India Group){kind=link}
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